WhatsApp is among the most popular and extensively used messaging apps, especially by Android users. However, a persistent problem with the platform has been the requirement to save contact numbers in the address book before making calls. To enhance user experience and the app’s functionality, WhatsApp is now introducing an in-app dialer to a select group of beta testers.
According to a recent report from WABetaInfo, some users can now access a floating call action button within the Calls tab. This button allows users to dial an unsaved number through the app. Additionally, users can save this unsaved number as a new contact or add it to an existing contact card. Alternatively, they can send a message instead of making a call after dialing the number, thanks to a new messaging shortcut on the in-app dialer screen. This feature is currently in a limited rollout and is available only to select beta testers who update to version 2.24.13.17.
How does this change the experience for WhatsApp users?
Compared to similar applications like FaceTime, which allow users to start calls by entering a name, email address, or phone number, WhatsApp requires its users to manually save numbers to their address book or open a chat with the contact to initiate a call.
This process was not only time-consuming and cumbersome but also raised security concerns. The security issue arises because numbers stored in the address book would be exposed to the user’s last seen status, profile picture, and other personal details if their WhatsApp profile visibility settings permitted everyone in their contact list to see this information.
The good news is that with this update, WhatsApp has added an extra layer of convenience and privacy to the calling experience. Additionally, this feature helps maintain a clutter-free address book.
This is just one of many new features that WhatsApp is currently testing. Version 2.24.12.2, for example, introduced a redesigned preview feature for WhatsApp’s status updates to some beta testers. This update displays status stories in a horizontal layout, allowing users to view a status without opening it.
